Order Tracking Agent
Analitik
This agent's calls: how many came in, how many it finished itself, how many it handed to a person and what that cost. Performance figures cover the selected range and are compared with the previous equal period; cost covers the whole month.
5 – Aug 11, 2026
Calls30
4 a day on average
Resolved by the agent%30
9 calls ended without a handoff
Temsilciye devir%23
7 calls were handed off
Average duration2:57
1h 29m of conversation in total
Daily call volume30 calls · 1h 29m
AI15Human agent8Transferred7
Call outcome33% cut short
Completed%43 · 13
Transferred%23 · 7
Abandoned%30 · 9
Failed%3 · 1
Channel mix30 calls
Dashboard%50 · 15
Web%20 · 6
WhatsApp%17 · 5
Phone%13 · 4
MaliyetThis month's total
Bu ayki maliyet$10,318.00
$38.50 per hour
Kota268 / 320 sa
84% used · resets in 12 days
Dakika maliyeti₺0,94
About 870 ms end-to-end latency
Per call₺343,93
Approximate · 30 calls in the last 7 days
Maliyet kalemleri$15,115.20 bu ay
Transkripsiyon%23Model%26Ses%34Platform%17
The line items come from the agent's per-minute breakdown; the total is that multiplied by the minutes used. Voice and model lines can be brought down by changing the model — transkripsiyon ve platform sabit.