Clarvia AgentsAnasayfa
Workspace

Merhaba Ahmet

3 agents live, 120 calls answered in the last seven days. Set up a new agent from here, or see how the running ones are doing.

Edit the flowWire up the steps in the Dialog Manager.Review callsRecordings, summaries and transcripts.Manage agentsUsage, quota and publish status.
Call volume

Seven days, twenty-four hours. A filled cell is traffic; the accent is that hour's dominant outcome.

Resolved by the agentTemsilciye devirCut shortNormal trafik
Calls120

39 were transferred to a person

Resolved by the agent%28

34 calls ended without a handoff

Average duration3:42

7h 24m of conversation in total

Your agents

Live ones first, then the heaviest users. Each row shows persona, monthly usage and status.

All
Appointment AssistantFormal · precise301/320 saLiveOrder Tracking AgentBrief · informative268/320 saLiveCustomer Support AgentPatient · solution-focused162/320 saLiveClarviaClarviaNot runDraftClarvia copyNo persona setNot runDraft
Recent calls

The last five calls. The dot says who answered, the right column how long it took.

All
Caleb MorganOrder Tracking Agent0:3918:54Grace PalmerOrder Tracking Agent4:2817:28Emma WalkerClarvia7:0616:29Sophia ReidCustomer Support Agent3:3316:22Mia SuttonClarvia4:5916:00
Kaynaklar

The three things people get stuck on most while setting an agent up, step by step.