Customer Support Agent
Knowledge Base
The sources the agent answers from. When a question comes in the agent searches these files first and passes the chunks it finds to the model as context — so every file here is a sentence that could be heard on a call.
Connected sets2
Support FAQ · Product catalogue
Documents4
205 chunks · 870 KB
Matches139
Answers matched to this set in the last seven days
Bekleyen1
1 files are indexing or their source changed
Support FAQ5 chunks of context per answer · May 14, 2026
4 of 4 documents
| Dosya | Type | Chunks | Boyut | Matches | Durum |
|---|---|---|---|---|---|
| return-policy.docxUpdated Aug 10, 2026 | Word | 94 | 412 KB | 63 | Indexed |
| shipping-times.pdfUpdated Jul 28, 2026 | 38 | 208 KB | 41 | Indexed | |
| clarvia.com/faqUpdated Jun 30, 2026 | Web page | 52 | 96 KB | 27 | Source changed |
| warranty-terms.pdfUpdated Jul 2, 2026 | 21 | 154 KB | 8 | Indexed |
4 documents · at most 5 chunks of context are used per answer