Customer Support Agent
Ayarlar
This agent's own record: who it is, which status it runs in, which model it uses and where its quota stands. Account-level setup (timezone, working hours, notifications) lives in workspace settings.
Kimlik
The name and description shown in lists, call records and reports.
Free text. Template selection is on the Personas tab.
Enough for someone else on the team to understand what this agent is for.
Language binds both the voice and the model choice; changing it also affects the greeting.
Durum
LiveWhether the agent is on the phone line. What each label means is written beside it.
Model ve sesRead-only · drives the cost directly
gpt-4.1Live₺1,42 / dk · 1150 ms
Provideropenai · gpt-4.1
Transkripsiyondeepgram
SesElif · natural
First lineThanks for calling Clarvia. I'm your support assistant. How can I help you today?
Kimlika41f2c9b-7d10-4e83-9a55-c02be7714d31
KotaMonthly active processing time
162 / 320 saat51% used · resets in 12 days
Bu ay$6,674.40 · per hour $41.20
Kalan158 hours · when the quota runs out the agent stops taking calls
CreatedMay 14, 2026
Danger zone
Duplicate agentFlow, persona and rules move to a draft copy; the copy is not published.
Delete agentCall records stay, the agent drops off the list. If a number is attached it has to move to another agent first.Delete in the Agent Manager