Customer Support Agent
Customer Support Agent

Entegrasyonlar

The outside systems the agent can call mid-conversation. Each connection gives the agent a capability — open a ticket, look up an order, book an appointment — and each one adds its own latency to the call.

All integrations
Connections on4 / 4

HubSpot · Zendesk · Slack · Twilio

Slowest—

Every connection responds under the threshold

Calls in 24h728

Requests this agent made to its connections

Hata1

Every failed request means a gap in the conversation

HubSpotCRM ve destekHealthy

Opens the caller's record and writes the post-call note to their card.

Gecikme210 ms
24h calls486
Hata0
YetenekRead contacts · Write notes · Create tasks
YetkiNov 14, 2026 tarihinde doluyor
ZendeskCRM ve destekHealthy

Turns unresolved issues into support tickets.

Gecikme340 ms
24h calls118
Hata1
YetenekCreate tickets · Read tickets
YetkiNo expiry — no renewal needed
SlackTakvim ve mesajHealthy

Drops a handed-off call into the on-call representative's channel.

Gecikme160 ms
24h calls73
Hata0
YetenekPost to channel · Look up users
YetkiNo expiry — no renewal needed
TwilioTelefonHealthy

The carrier for international lines; SMS verification goes through here too.

Gecikme240 ms
24h calls51
Hata0
YetenekStart calls · Send SMS
YetkiNo expiry — no renewal needed