Clarvia AgentsPlatform
Platform

Infrastructure and access

The technical layer above your agents: lines, integrations, stored data, monitoring and who can reach what. Per-agent settings are not here but on the agent's own page.

Lines live6 / 8

220 kanal · zirvede %56 doluluk

Aktif entegrasyon8

Shopify slowed down in the last hour

Saklanan veri85,3 GB

Audio 90 days · 9 backup jobs, last 2026-08-11

Uptime%99,95

21 min of downtime in the last 30 days · 2 incidents

Infrastructure
Infrastructure overviewRegion, capacity and the running versionLondon · v1.2.7Hatlar ve numaralarNumbers, carriers and concurrent channel capacity6 hat · %56 doluluk1 number verifyingPersonalarThe agent's identity, tone and voice — next to the Agent Manager3 personaEntegrasyonlarCRM, calendar and payment connections — next to the Agent Manager8 entegrasyon1 integration slow
Veri
Knowledge basesThe documents agents read — under the Agent ManagerUnder the Agent ManagerRecordingsAudio recordings, transcripts and retention74,1 GB · 90 daysYedeklerNightly backup, retention and restore drillsSon yedek 2026-08-111 job failed
Observability
AnalitikCall volume, resolution rate and cost breakdown — on the Metrics screenLast 7 days · this monthMonitoringComponent health, alert rules, channel utilisation and incidents6 kontrol · %99,95Dil modeli slowLogsAudit trail and system events23 olay
System settings
AccessWorkspace members, roles and permissions9 membersWebhook ve APIKeys, scopes and outgoing events4 keys · 4 endpoints1 endpoint failingDesign systemType scale, colour ramps, component library and contrast measurementsMeasured liveProduct tourEvery screen in first-day order — hidden states and the empty workspace included28 steps